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Privacy Policy

NDPR-Compliant • Last Updated: 12/4/2025

1. Introduction

Seltra ("we," "our," "us") is committed to protecting your privacy and complying with the Nigeria Data Protection Regulation (NDPR) 2019. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data.

2. Data Controller

Seltra is the data controller for personal data processed through our platform. Contact: privacy@seltra.app

3. Information We Collect

Personal Information:

  • Name, email address, phone number
  • Bank account details for payments
  • Social media account information
  • Government-issued ID for verification

Usage Information:

  • IP address, browser type, device information
  • Campaign performance data
  • Publisher earnings and metrics
  • Communication records

Cookies and Tracking:

  • Session cookies for platform functionality
  • Analytics cookies for service improvement
  • Advertising cookies for relevant content

4. How We Use Your Information

  • Provide and maintain our advertising platform
  • Process payments and calculate earnings
  • Verify publisher and advertiser accounts
  • Communicate about campaigns and platform updates
  • Improve our services and user experience
  • Comply with legal obligations under Nigerian law
  • Prevent fraud and ensure platform security

5. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you explicitly agree to data processing
  • Contract: To fulfill our obligations to you
  • Legal Obligation: To comply with Nigerian laws
  • Legitimate Interests: For platform operation and improvement

6. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, cloud hosting
  • Business Partners: For integrated services with consent
  • Legal Authorities: When required by Nigerian law
  • Advertisers/Publishers: Limited campaign performance data only

We do not sell your personal data to third parties.

7. Data Security

We implement appropriate security measures including:

  • Encryption of sensitive data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring
  • Employee training on data protection
  • Secure data backup and recovery procedures

8. Data Retention

We retain personal data only as long as necessary for:

  • Fulfilling contractual obligations
  • Legal and regulatory requirements (7 years for financial records)
  • Business purposes with legitimate interest
  • Resolving disputes and enforcing agreements

9. Your NDPR Rights

Under NDPR, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Limit processing of your data
  • Portability: Receive your data in machine-readable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent at any time

10. Exercising Your Rights

To exercise your NDPR rights, contact us at privacy@seltra.app. We will respond within 30 days as required by law. We may need to verify your identity before processing requests.

11. International Data Transfers

Your data may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place and require third parties to protect your data according to NDPR standards.

12. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for platform functionality.

13. Children's Privacy

Our platform is not intended for users under 18 years. We do not knowingly collect data from children. If we discover such data, we will delete it immediately.

14. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with NDPR. Contact: dpo@seltra.app

15. Changes to This Policy

We may update this Privacy Policy. We will notify you of significant changes and update the "Last Updated" date. Continued use constitutes acceptance of changes.

16. Complaints

If you have concerns about our data practices, contact us first at privacy@seltra.app. You also have the right to lodge a complaint with the National Information Technology Development Agency (NITDA).

Contact Information

Seltra
Email: privacy@seltra.app
Data Protection Officer: dpo@seltra.app
Address: Lagos, Nigeria
Phone: [Your Contact Number]